About Calling Round
A familiar voice asking how you've been can change a whole day for an older Australian.
That same call gives aged care providers a way to be there for every client who deserves it.
Why this exists
“We moved to Australia last year so our children could grow up in the country their grandfather did. He is a legend. A man who in his 20s set sail around the world, ran marathons, built businesses and his homes with his own two hands, while still always making it home to Perth every year to catch up with his footy team. In his 80s he lost his vision but still has his hearing, so a conversation is how he gets to hear what is going on in the world around him. I can hear my wife down the hall telling him that our daughter now plays his same footy position. We are so fortunate we are able to catch up with him. But we are busy parents of three young kids, building a business, trying to work on ourselves. Knowing a friendly voice can check in on him more often than we can gives us comfort. Every older Australian deserves to have a familiar voice asking how they have been.”
Darius spent twenty years building healthcare technology and care operations software in the United States. At Brave Care, a paediatric urgent care platform, he built the technology infrastructure that delivered care to tens of thousands of children during COVID. He co-founded two nonprofits, Hands.org and Nalukai.org, and served on the Make-A-Wish Hawaii board. He has been a Y Combinator founder three times.
Partner with us
Now accepting pilot providers across Residential Care and Home Care.
Calling Round is onboarding a small first cohort of Australian aged care providers for pilot deployment in 2026. Residential Care providers can start with a direct-pay resident engagement pilot. Home Care providers can start with Support at Home service delivery.
Pilots are low-friction by design. Start with a small cohort and a defined evaluation period. The founding team handles setup and stays available to your care managers throughout.
Founding provider rates
Pilot providers lock in founding rates. As Calling Round scales and pricing evolves, those rates do not change.
Direct product input
Your care team's operational experience shapes the product. Pilot providers have a direct line to the founding team and contribute to what gets built.
Founding access
Calling Round is being built alongside providers, not after them. Operational feedback from the first cohort feeds directly into the product roadmap.
Compliance and governance
Where Calling Round sits in your governance framework.
Calling Round is phone-based social contact infrastructure. We sit in the same governance category as a technology supplier you use to deliver and document a provider service, not as a medical provider or regulated health software.
Care governance obligations, including care planning, client assessment, urgent escalations, and mandatory reporting, remain entirely with your organisation, as they do with any provider service you manage. Calling Round produces the documentation that supports your obligations. It does not discharge them on your behalf.
Data sovereignty
All client data is stored in Sydney-region infrastructure. Client data is never used to train third-party AI models. Conversation transcripts are retained for 90 days and then summarised. Call recordings are retained for 7 days for quality assurance, then deleted.
Regulatory posture
Calling Round is positioned as provider workflow infrastructure, not a medical device. We maintain a documented position on this classification that is available to your compliance team on request.
Privacy
Compliant with the Australian Privacy Principles under the Privacy Act 1988. A Data Processing Agreement is available for signature as part of provider onboarding. Client consent is captured by the provider as part of its standard onboarding process.
Documentation standard
All call summaries are timestamped, structured, and exportable. Records are designed for provider review under the Aged Care Act 2024 and are queryable by client and date range.
Why regular calls
Regular company makes a real difference.
For an older person living on their own, a familiar voice on a regular schedule is something to look forward to. A quiet week feels different when you know a friendly call is coming. That is what Calling Round is for: warm, regular company, and a relationship that grows over repeated calls.
After each call, the people who care about the person get a simple summary of how the conversation went and the things that came up. The provider decides what matters and what to do.
Clarity
What we are. What we are not.
What Calling Round is
Calling Round is B2B phone infrastructure for Australian aged care providers. We deliver or process social contact at provider scale, produce structured records for every call, and give care managers a clear summary they could not otherwise have.
Residential providers use it as direct-pay resident engagement infrastructure. Home Care providers use it for Support at Home service delivery. In both cases, providers manage the client relationship and Calling Round sits behind the scenes.
What Calling Round is not
Calling Round is not a medical provider and does not provide medical care. We do not make diagnostic decisions. We do not replace human support workers for clients with higher care needs. We are not a medical service, an emergency response service, or a dementia assessment tool. We are not an American product adapted for Australia.
We are a phone-based social contact infrastructure layer. The boundary is clear, deliberate, and documented.
Company details
- Registered entity
- Calling Round Pty Ltd
- ABN
- 95 697 108 900
- Registered office
- Suite 122, 283 Glen Huntly Road, Elsternwick VIC 3185
- Country
- Australia
- Website
- callinground.com.au